Once you place your order, you will receive an email confirmation. After the order is processed, we will send you a shipping notification to your email, where you can track the shipment with its tracking number. You can always login to your customer account page and view your recent orders and track the shipment status.

Orders fulfilled in our USA warehouse take under 1 business day to process, with 3-10 days shipment transit time.

Any orders are fulfilled in our Worldwide warehouses take 2-5 business days to process, with 1-2 weeks shipping transit time.

We prioritize secure, safe, and discreet shipping for your orders from across the globe.

Our dedicated warehouses use strategic packaging and shipping methods to protect your fragile and expensive purchases during transit. For glass pipes, we ensure there is no movement, with plenty of layers of bubblewrap or foam padding.

Login to your Customer Account page to view your recent orders and track the shipment status anytime.

If your glass pipe is damaged or incorrect, please take a photo and attach it in an email message to us at contact@mojosmokepalaces.com for an immediate replacement or store credit.

We do not accept returns on any products. All orders are final and warranty must be claim through the original manufacturer.